Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?ĥ. What third-party anti-malware applications (i.e., not Windows Defender!) are installed, if any? What third-party firewall, if any?Ĥ. Not Windows Defender!), if any, and when (approx. What is the full name of your currently-installed third-party anti-virus application or security suite (i.e., ![]() Assuming you started with Win8 => When (approx. ![]() Did the computer come with Win8 (or Win8.1) preinstalled, did you do a clean install of Win8 (or Win8.1), or did you upgrade a (e.g., Win7) computer to Win8?ġc. Please answer each of the following diagnostic questions in a correspondingly-numbered list in your very next reply, preferablyġa.
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